• 24/7 live calls with immediate response
• Free estimates
• We bill directly to insurance
• Locally owned and operated
• We operate with the highest level of care and quality of work
Nobody should endure a disaster alone. As experts in assessment, restoration and remediation, we guide you through the process, fix your structure, and restore your peace of mind.
After we receive your call, our team does an exploratory walkthrough of the structure and creates a plan on how to move forward.
We are a fire damage restoration company that provides fire damage cleanup and smoke damage restoration throughout Eagle Point OR, and the surrounding areas.
We have the equipment and knowledge to handle any fire damage repairs and odor removal that your Eagle Point home or business may need. We are experts in smoke damage cleaning, removing all soot stains, and providing odor removal to return your home or business back to or better than its previous condition.
If you need fire restoration or smoke damage cleanup in Eagle Point, call us today at (541) 474-0403.
From a small grease fire that creates a lot of smoke damage to a large loss fire that rips through your home or business, we know it can feel overwhelming and devastating to know what to do. We understand the difficulty of what you are experiencing, so we work with you through each stage of the fire clean up to restore your home or business.
Restoring an Eagle Point property after fire damage depends on the type of property, the severity of the damage, and the amount of time that has passed since the fire. We keep you informed throughout the process so you feel confident in the work that’s being done.
We know fire and smoke damage in Eagle Point can feel daunting, so our team works thoughtfully and diligently to restore and reconstruct your structure from top to bottom using our trusted process for fire-smoke-soot damage.
Where needed, we will first secure your property by boarding up missing windows and walls and placing tarps on damaged roofs.
Our Project Manager will carefully inspect the affected areas of your property to determine the extent of the fire, smoke, and soot damage. This is the time when we will also call for an asbestos sampling of damaged/affected building materials, per state regulation. (A 3rd party abatement company will test and remove any positive asbestos material in the event the samples come back positive.)
Our team will clean all the restorable items that were damaged by the fire. We use a variety of cleaning techniques to restore your property belongings to pre-fire condition, including our state-of-the-art Fireline Ultra-Sonic System and electronic cleaning stations. We also use specific rooms and equipment for odor removal using industrial air scrubbers and fogging equipment along with deodorization chambers at our warehouse. After all your contents have been cleaned, they are stored at our secure storage warehouse in specifically marked vaults where they will stay safe and clean until all the repairs at your property have been completed.
Our team then starts the repairs that were agreed upon by you, your insurance company, and us. Because there’s so much to do, timelines can vary and may be longer than expected due to unforeseen damages, multiple parties involved, permitting, change orders, etc. We strive to maintain open communication and provide as much information as possible to our customers when changes or delays do occur.
After a disaster, we know it’s important to also clean, restore and securely store the contents within the structure. Whether your items have sentimental or important business value, we take care of your belongings like they are our own by keeping your items in our secure storage facility for the duration of our trusted cleaning process.
We start contents cleaning by getting your initial information and dispatch our Project Manager along with our Contents Manager to assess the damage and prepare a team with the proper tools and equipment.
Our Content Manager will carefully inspect your affected belongings and contents to determine the extent of the damage. We can also assist you in creating a “Non-Salvageable” Inventory that is provided to your insurance company on items that are too damaged to be properly cleaned.
Our team will properly pack ‘like items’ per room to be either hand cleaned, ultrasonic cleaned with our Fireline Systems and/or deodorized in our deodorization chamber. Items will be inventoried and tagged if items are too big to go inside a box. We use a content web-based tracking system to safely keep track of your items and to follow them from the loss all the way into which vault they are stored in after cleaning.
Once your belongings arrive at our facility, we will separate them into “hand cleaning only”, specialty cleaning, and Ultra-Sonic Cleaning.
Many items will be able to go through our Ultra-Sonic Cleaning system which works through high-frequency sound waves transmitted through liquid to “scrub” clean the surface of immersed objects. The high-frequency sound waves agitate the liquid solution and cause the cavitation of solution molecules which in turn remove the dirty and smoke odor particles.
After the ultrasonic cleaning process has taken place, the items are rinsed and then put into the Vortex drying chamber. When your contents cleaning is done and dry, the items will be safely packaged into new white boxes signifying they are in clean status and ready for storage.
We also can clean smoke/soot/mold damage from electronic equipment like your flat screen tv, computer, laptop, gaming console, etc. We can do an exterior clean all the way to a full interior cleaning of electronics.
Items will be stored in our Vault System, inside our secure facility, which is specifically labeled per customer for proper tracking. Larger items, such as furniture and rugs, will be properly protected and stored on pallets or shelving systems.
We use our pack out services as the final step for packing back all your household or business belongings after all repairs have been completed. Our Eagle Point team will carefully pack back the boxes, furniture, and other items into each room/area those items belong. This is the end of our journey with you, and we strive to end each journey with our customers relieved and ready to move back into their homes or business and onto their next season worry-free!
We value our relationships with our insurance partners. Restoring a structure is a team effort, and together, we can create the best result for the customer.
Palm Industries Inc. always puts the customer first. We want you to feel secure knowing you are partnering with a reputable company that will help your clients.